Contact

Our customer support team is available via email from 10:00 AM to 12:00 AM local time, 7 days a week. Send us an email at support@1xplanet.com. For identity documents, contact us via email: document@1xplanet.com.

Message Center or Live Chat

Our customer support team is available through our internal Message Center from 10:00 AM to 12:00 AM local time, 7 days a week. Log in and click on "Message Center" (in the upper right corner of our website) to send us a message.